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Customer Service (CRM)
Fast & accurate customer service is critical in today's telecom market - H2O's hosted OSS telecom software provides an integrated customer profile giving your team the tools it needs to connect with your customers and deliver confident & quick service. H2O's CRM services provide automated tools to empower your customers to take charge of their telecom accounts.
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Billing & Online Invoicing
Bill anything and everything with H2O's comprehensive & scalable telecom billing platform. This back-office telecom billing software offers real-time rating & mediations, accurate taxation, prepaid & postpaid telecom billing, multi-location billing, residential & business telecom billing, and more.
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Workflow & Inventory
Do more with less. H2O telecom software's integrated provisioning supports an increasing number of mobile & wireline telecom carriers and devices each day. Manage more with EDI & XML, built-in telecom support ticketing, automated collections, and configurable workflow processes.
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And Much More
H2O telecom software offers real-time customizable reporting, CEO's Dashboard, Agent/Reseller portal, flexible commissioning, XMLbased API, direct database access, plus much more for Wireline, Wireless & VoIP.
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Mobile
With a scalable prepaid rating engine and automated activation & management for most US-based wireless carriers, H2O is a leader in the mobile industry. Check out comprehensive telecom solutions for fulfillment, inventory, activation, self-care, online signup, agent/reseller management, and more!
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Wireline
With integrated XML & EDI provisioning for most carriers, integrated quoting for CLEC business services, powerful convergent telecom billing options, and more, H2O telecom support software provides a feature-rich platform that enables leading CLEC's & Wireline operators to do more with less.
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