Telecom H2O is a web-based Billing & OSS platform for CLEC telephone companies. It automates many day-to-day functions of operating a CLEC in addition to providing many high-level management, billing, & reporting tools. Our clients find that Telecom H2O enables them to truly reduce labor, cost, and errors, while increasing productivity, customer satisfaction, & profitability.
The key functions of Telecom H2O are as follows:
- Electronic Provisioning & Ordering
- Billing Engine
- Customer Service
- Agent Commissions
- Trouble Ticketing
- Custom Reporting
- Customer Service IVR
We have a strong commitment to our clients, and work very closely with them to further develop & enhance Telecom H2O to their needs. Our product is 100% driven on customer feedback, and we constantly add new features & functionality to support the dynamic needs of our clients.
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