Recently we deployed TELECOM GRAVITY© to a large prepaid products company that provides phone service in 45 states with 8,000 agents and over 130,000 customers. This client had developed an inhouse OSS to support their growth and prepaid functionality, but needed a system that could integrate easily with their existing infrastructure and provide the missing link to enable their orders to flow from their agents' hands directly to their underlying wholesale providers. Using Telecom Gravity, our client was able to eliminate their per order processing time completely on a majority of incoming orders.
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