Telecom H2O (“H2O”) is a web-based platform used by over 40 telecom providers to manage their customer service, billing, and other day-to-day operations.

Our clients use H2O to provide a central system to store all customer information, and to serve as the backbone of their daily operations.

taxes, monthly-recurring charges, non-recurring charges, invoicing, eBilling, autopay, credit card processing,

create rules to suspend, disconnect, assess late payment charges, and more. Our “Collections Dashboard” enables you to visually see the status of all customers with past due balances. Use automated phone calls, emails, and printed letters to communicate with end-users.

integrates with the major LEC’s (AT&T 22-state, Verizon East & West, Qwest) to provision local phone service. Integrates with various other service providers to enable automated provisioning.

call records from 50+ sources, local, long distance, cellular, data, conference calling, calling cards, VoIP, and more.

end-users can see bills, payments, call usage, and more online via a portal branded for you.

end-users can sign-up for new service with you via a branded sign-up website.

track agents/resellers, calculate commissions, and automate drafts.

agents to log in, submit orders, payments, real-time commissions, etc.